A high service level is part of our business model. BlipZones is sold through a worldwide partner channel giving huge benefits for the updateability of the underlying phone recognition and phone capability databases.
At the same time, BLIP Systems concentrates of the development of BlipZones dependent on partner requests - all time and resources are dedicated to keeping BlipZones as the world's leading Proximity Marketing system.
As our partners success is our success, we support partners in both business and technical aspects.
Any level of support can be bought, but by default technical e-mail support with 1 working day response time follows any BlipZones product. Support also includes software upgrades and database upgrades for phone recognition and device capabilities (included in the license fees/support package).